Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Landseer Road Surgery


Good explanations. Right level of English.

I went with my husband last week to help translate if needed. The GP wanted him to came back a week later and booked an appointment there and then. Which was good as a future appointment can only be made using the internet and I have forgotten the password. When we went back the GP was very good at using words my husband could understand and drew diagrams. Generally I can phone in the morning and get an appointment sometimes they are full and ask me to phone in the afternoon.