Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Landseer Road Surgery


Great difficulty getting appointments

Told to ring at 8 am. Then told to ring at 8.30 and told all appointments are gone and to call at 11 am. Still no appointments. I found out today about GP+. I have never been offered a GP+ appointment.. When you get an appointment if you are 5 minutes late they won't see you. If you are early or on time you still wait an hour. It's a terrible surgery and got worse when it merged with Chesterfield Drive