Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Landseer Road Surgery


Great lack of information and advice

when I received a diagnosis of dementia my wife had a phone call and that was it! No information, no chat, nothing. We would be lost without the dementia group which we found by word of mouth. i feel like they should know about these things in order to refer people.