Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Lloyds Pharmacy, Mildenhall (Market Place)


a re-think to give out meds

I went into this pharmacy to pick up my husbands prescription. There were a few addicts waiting for their medication sitting on the floor using fowl language, it was awful to be around. I feel the service needs to think about how they deal with this better as I do not wish for myself or my Grandchild who was with me to be exposed to this.