Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Unity Healthcare - Lavenham Surgery


No complaints

The surgery is very good and I have no complaints at all. It's very good to get appointments when they are needed. I mainly go to Long melford for appointments even though I live in Lavenham, it's not really an issue but it is more convenient to have an appointment here. The staff are always happy to spend time with you to explain things when it's needed.