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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Unity Healthcare - Lavenham Surgery



Good

I had a possible speech problem and saw my doctor and we decided it was not serious. However, on a visit to the asthma nurse (whom I have known for years) she noticed a problem and brought my doctor into the room. He thought there was a problem and organised blood tests, brain scan and then a visit to a neurologist. All seems clear at the moment. The consultant says let him know if I have trouble swallowing. This has all been so helpful and caring and I am grateful for the time and professional service shown. I will keep an eye on things. It could be the steroids inhaler used for my asthma

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