Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Unity Healthcare - Lavenham Surgery


Very caring staff

The staff are very caring, efficient and helpful. I have a regular dermatology appointment and I needed a minor operation to remove a growth on my back. The appoint for West Suffolk Hospital came through in a few days. I have a number of these removed over the years and it is comforting to know that this service is available and put into practice.