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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Longshore Surgeries - Kessingland


Inequality of access

There is an inequality of access to appointments favouring those who can stand and wait prior to surgery opening. Many people who are able to queue at the door all get appointments There can be more than 15 people doing that. I call and am 12th in the telephone queue and by the time I get through all appointments have gone and I am unable to turn up and queue due to mobility issues. But my family do this.