Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Longshore Surgeries - Kessingland


Queue up now

My partner queues up now at 8am to ensure I get an appointment (surgery does not open until 8.30am). I do get an appointment, and I am terminally ill, so it is important to me to see the same person who knows me. toady I was lucky to get an 'online' cancellation. We have been 3rd in the queue on the telephone yet when we got through no appointments were left. So queueing for me is the only guaranteed way to access the service.