Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Longshore Surgeries - Kessingland


Service great but...

The surgery itself is excellent for me. I am however very angry as the medication I have been on for 25 years linked to my ongoing life threatening condition is no longer available. I went to pick it up in December at the Chemist and just told they cannot get it anymore. I searched numerous places for it (Boots etc) but no luck and was told that there just is no longer a supply coming into the County. I am on an alternative but it is making me feel terribly unwell. I am very angry about it, but there is nowhere I can go to try sort it.