Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Longshore Surgeries - Kessingland


Hit & Miss

Surgery access can be hit and miss but I cannot fault the care they have for us as a family. With 1 disabled child and 1 other both with poor Mental Health, along with myself. When people queue up to get appointments, I feel it is unfair for those who cannot do that and it is really difficult to get through on the telephone, so that would be my only negative about the place.