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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Magdalen House Care Home


Poor communication with the family

Lost items. Much more institutionalised. Bruise on mother when she returned home. It was only when the care at home carer washed her it became obvious. Raised with the home, they said she had had a fall but they didn't inform family at the time. Staff not very caring.