Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Martlesham Heath Surgery


Doing their best

I have recently used the online system and things were resolved with a text to me on that occasion. The surgery are doing their best and trying their utmost. I feel service is very restricted now and everyone is doing their best but as a patient you want a GP, a regular GP. One GP here I feel works so hard and still is someone with the GP values. Just difficult to see them!