Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Mendlesham Medical Group - Mendlesham Health Centre


A good surgery

Generally it's a good surgery. Last summer i did struggle to get to talk to someone but since then I've not needed to be seen. There have been delays getting my medication at times and I've actually run out before they've been available but this could be due to delivery issues outside of the control of the surgery.