Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Mendlesham Medical Group - Mendlesham Health Centre


Very good surgery

The surgery overall is very good and although I haven't needed any recent appointments. I have no concerns about getting an appointment when I do need one. On the whole the text message system in place for medications works well and they let you know when your items are ready for collection. Sometimes items aren't in stock but staff always get them in for you and there are not any long delays