Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Mendlesham Medical Group - Mendlesham Health Centre


Staff are lovely

Staff are lovely and overall I'm happy with the service provided. It's good that face to face appointments with doctors are easier to get as in the past it was more difficult to get to see them although on most occasions I've had an appointment the following day so it does work well. I order my medication online which works well but for appointments I prefer to call as it's easy to do.