Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Mendlesham Medical Group - Mendlesham Health Centre


Things have settled down a bit

I've asked for a face to face appointment this morning and have been given one with the doctor so it feels like things have settled down a bit. I'm happy to see any of the GPs which possibly helps. The new waiting room layout is a little awkward as it feels like you are facing the wrong way as you are facing away from the clinician who is calling you and you have to keep looking over your shoulder to check they're not calling you. The doctors and nurses are all very good and the member of staff in the dispensary is always great, always remains calm.