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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Mendlesham Medical Group - Mendlesham Health Centre



Medication not available

There seems to be a lack of some medications here which has meant having to travel around to different pharmacies for specific items. I also at times have had issues when my notes are not read and being prescribed non dissolvable medication/ tablets. I need to be able to take them in liquid form. I now tend to put a note on my prescription as a reminder. The staff are very good if a mistake does occur and they sort it out quickly. Care with our current GP has been brilliant, very caring, friendly and supportive.

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