Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Mendlesham Medical Group - Mendlesham Health Centre


Medication not available

The care provided by the surgery is very good and they've seen me really quickly when needed but medication is not always available. I've put requests in early but I've still had to come back multiple times to get get medication as may be only half of what is needed has been supplied. I don't have a mobile phone so can't get text messages sent which means lots of visits to the surgery.