Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Mendlesham Medical Group - Mendlesham Health Centre


Like queue system on the phone

I like that you are told where in the queue you are when calling the surgery, the phones are busy but this helps and you ultimately get the help you need. I find the staff really good and I'm happy to see any of them and after a difficult period the dispensary is back to normal which is great.