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Original feedback for

Mendlesham Medical Group - Mendlesham Health Centre


Managed Prescriptions never on time

I have managed prescriptions set up for Both Myself and Husband. My Husband suffers severe withdrawal side effects if he misses one of his medications. Every single Month I ring on the Friday before they are due on the Monday where I am assured they will be ready. I ring again on The Monday morning to double check and am again assured they will be ready and I will get a text. It never happens. I will have to keep calling and repeatedly tell them the importance of them being ready until usually around 3 or 4 days late I get them. Meanwhile I have to deal with the severe side effects that My Husband goes through until they are ready. Every single Month.