Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Mendlesham Medical Group - Mendlesham Health Centre


Staff are great

The staff and care are very good but sometimes the communication between different people in the practice or other services isn't as great as it could be and it does make things more difficult for carers, having to chase things or rearrange appointments. Mums has had house call's easily but mainly with the paramedic. Unfortunately communication led to a wasted visit as they were unable to do what was needed as the community team had done something earlier than expected.