Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Mendlesham Medical Group - Mendlesham Health Centre


Fantastic

Econsult is good but the phone does get a quicker response as there are no long waits on the phone and reception are very accommodating fitting me in for appointments when needed. Staff are also quick to get things in place and dispensary staff are very helpful. Doctors and nurses are fantastic and I do get to see the same GP which is good for the ongoing issue I have. For general issues I'm happy to see any of the staff. We're very lucky to have such a good surgery.