Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Mendlesham Medical Group - Mendlesham Health Centre


Given choice

I tend to phone for appointments but recently when I tried to use the appointments option on the phone rather than reception it just rang and rang so instead I waited for reception when I called back and got through ok. I called yesterday for todays appointment which was fine as it wasn't urgent but when it is I've been seen the same day and have been offered in person or telephone consultations, I like being given the choice over who to see too. The only difficulty is keeping young children occupied when appointments run behind.