Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Mendlesham Medical Group - Mendlesham Health Centre


too long to wait for appointment

I have found that I have to wait way too long to get a face to face appointment with the doctor at the surgery in Mendlesham, I have recently been for tests at the hospital and I would like to discuss them with a doctor. I have been asked to wait almost 3 weeks before I can do this which is terrible I think. I am left feeling anxious, however the reception lady was kind with me when I went in.