Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Mendlesham Medical Group - Mendlesham Health Centre


Very supportive

Can't fault the surgery at all, they have been so good recently. Very personal service and very supportive staff. Staff phoned to see how my husband was doing which was lovely. Can get appointments when needed and it all works well. Its helpful that you can fax, send or drop off prescriptions.