Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Mendlesham Medical Group - Mendlesham Health Centre


Polite staff.

Staff are always polite and do what they can to get you an appointment. Because I tend to need more urgent appointments rather than pre bookable ones it can mean that you don't get to see the same doctor very often. It would be good if the surgery could let patients know how to access our of hours services and where they are available.