Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Mendlesham Medical Group - Mendlesham Health Centre


Very helpful

Always able to get an appointment, pharmacy and reception staff are very helpful. Sometimes there can be a little wait to get in to see the doctor but 15-20 minutes is fine. I do feel there is plenty of time given to me. Can't think of anything I would change.