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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Mental Health Crisis Team (NSFT)



Disgraceful, appalling, totally negligent ...

Norfolk and Suffolk Healthcare Trust most certainly deserve and more IMPORTANTLY NEED to be in SPECIAL MEASURES - this Trust has one of the highest suicide rates in Britain - l have now had 33 referrals for support with my significant depression and NOTHING! No care, kindness or compassion whatsoever and these views are shared right across all Service users. There are NO MENTAL HEALTH SERVICES for ADULTS in Suffolk!

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