Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Mildenhall Lodge


Amazing care home

The whole family would sincerely like to thank everyone at MIldenhall Lodge care home for everything that is being done for our mother's wellbeing. All the staff from management to the care workers themselves are just fantastic. Nothing is too much trouble and the professionalism shown by everyone at the home is just second to none. All the facilities at the home are greatly appreciated. It is so nice to have a hairdressing salon and what a great idea to have a pub; not used it but we are sure the thought is very much appreciated by some of the residents and also the cinema. The food at the home is again excellent. It is lovely that the menus are so vaired and multiple choices are given every day. What can you do to improve it. In short nothing. Everything is perfect.