Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Mildenhall Lodge


Excellent

I have been very impressed with this care home. The home is clean and modern with quality fixtures and fittings. The staff have been very friendly and helpful in getting my mother settled into the home. Each time I visit there is an improvement in her wellbeing and this has relieved a lot of the worry associated with not being able to visit her as much as I would like. Once my mother has regained her strength there are lots of activities which she can enjoy. How lovely for the home to have an adopted pet dog. Mum loves stroking "Sinbad" and watching him wandering around