Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Mildenhall Lodge


Outstanding care. "All round perfect"

Home from home - all round perfect. I have been coming to Mildenhall Lodge over the past few years. The care provided is outstanding. Sunbed has been a real bonus added to the home over the past year to both residents and visitors. The activities provided have been outstandingl Everyone is included as much as they feel they want to. Must also comment on the cleanliness 10 out of 10