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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Mildenhall Lodge



He is so much more settled

Living at home became too much for my dad about 16 months ago. He had visiting carers but his growing level of confusion meant that we were worried about his safety between visits.He was eating ok but he kept trying to do things that were unsafe for his level of mobility and frequently falling and laying on the floor until the next set of carers came. We live an hour and a half's drive away so our ability to respond quickly was limited. He is so much more settled now he is living here. There are people for him to talk to and lots going on. We are very pleased with the people who look after him

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