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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Mildenhall Lodge



Well looked after

My mother has been here for two months so far. She came here from her own house and she really likes it here. She wanted to come here because she couldn't cope alone any longer, even with carers and my visits. She is well looked after and I can be sure she is safe. The staff are all very caring.

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