mydentist, Woodbridge

Feedback Rating

Based on 3 reviews

Reviews (3)

Really great service!

October 30, 2024

I have been using the practice for some time now, for myself and family. The service is always really great and the team goes out of their way to accommodate. Always made to feel calm and treated professionally.

Anonymous

Was asked to pay unexpectedly

February 22, 2024

Last year I turned up to my appointment expecting to be an NHS patient but I was told on the way in that it would be £41 and then they asked me to pay up front for my next appointment. The staff and dentist are good but I really felt that I shouldn't have been put in that situation, to go private!

Anonymous

They could'nt find my appointment

August 24, 2023

I lost part of my filling in October 22, I phoned this dental practice and the earliest appointment they could give me was April 2023 so I took it knowing how difficult it is to get appointments with dentists these days. I phoned them up a few days before the appointment date as I had to change the date, only to find out that they had no record of my appointment and said that they could not offer me another date. I was very frustrated. I decided that I had to go private so I found one out of the area near to where a friend lives.

Anonymous

How do you rate your overall experience of this service?*

Summary of your experience* (max 45 characters)

Tell us more about your experience*

Where do you live? (town/city)

Your ratings (select if applicable)

Staff Attitude

Quality of care

What could have helped to improve your experience of this service?

In relation to your comments are you a:

How did you hear about us?

When did this happen?

Do you want to know more about how to make an official complaint?*

No Yes

About you

Name

Leave feedback anonymously?

Email* (Your email will be kept private and you will not be sent any marketing material)

I accept the Terms and conditions

I consent to being contacted regarding my feedback by Healthwatch*

Yes No

I confirm I am over the age of 16*

Yes No

I have parental consent*

Yes No

If you are willing to provide us with some monitoring information please click here.

Please note: Monitoring information helps us identify trends and gaps in our information gathering, enabling us to provide more detailed evidence to service providers and commissioners about your health and social care services.

Please tell us your age

How would you describe your gender?

What is your ethnicity?

Do you have a disability?

If you would prefer to self-describe your gender, please use the box below.

Do you have a long-term condition?

Only your overall rating, comment and name (if disclosed) will be visible online.

mydentist, Woodbridge