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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

mydentist, Woodbridge



They could'nt find my appointment

I lost part of my filling in October 22, I phoned this dental practice and the earliest appointment they could give me was April 2023 so I took it knowing how difficult it is to get appointments with dentists these days. I phoned them up a few days before the appointment date as I had to change the date, only to find out that they had no record of my appointment and said that they could not offer me another date. I was very frustrated. I decided that I had to go private so I found one out of the area near to where a friend lives.

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