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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Needham Market Country Practice



More thorough

I submitted an E-Consult first thing and got a ring back about 4pm. This is now the 6th person I have spoken to about the same thing in the last few months. This was another locum and I had to repeat everything again that had happened so far. I would say the questioning was more thorough and I felt more informed about my choices. I had not had that before and chosen medication that now I was told to stop immediately due to the new side affects. The GP warned me of how this could affect me in next few days. They put a referral through and made it clear what to do next in what order.

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