Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Needham Market Country Practice


Through quickly

I called this morning and got through quickly and then had a call back and follow up appointment in quick succession. The reception staff were helpful and polite and the doctors and nurses have always been very good. It can be tricky with follow up calls as its not always clear what has been done. Each time I've tried to use econsult it has been closed, even first thing and the questions do not always seem relevant.