Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Needham Market Country Practice


Appointments available

We've been able to get appointments when needed by calling and talking to a GP first which works well. You don't get to see the same GP anymore but to be fair this hasn't affected the care we've received. The only thing that could improve is the space in the waiting room for a wheelchair as you can't see the screen showing the next patient from the only place we could go so you don't know when you're being called. Also the number of disabled parking bays are limited but parking is a problem more generally here anyway.