Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Needham Market Country Practice


Not too bad

They have been a little inconsistent about whether you can pop in to make an appointment or not, it seems to depend on who you talk to. Overall the service does seem to be settling down now although there are long waits on the phone at times but that's understandable.