Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Needham Market Country Practice


Children seen quickly

I like the surgery, I've have never had any issues when I've called first thing and the children get seen quickly. They provide a proactive approach and rearranged an appointment with in 5 minutes of me cancelling. Econsult is usually turned of quite early in the morning and the phones are busy, which can be frustrating at times but it is completely understandable, they're busy.