Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Needham Market Country Practice


Accommodating and helpful

Mostly have phone calls but they haven't really addressed the issues. Reception staff are accommodating and helpful and I've had good experiences with the paramedic when they quickly arranged for a referral to hospital. I called recently to arrange my yearly MOT and didn't have to wait long for it and arranged for bloods to be taken at the same time.