Communication between surgeries poor
Regarding my asthma review they told me that I needed to go to Stowhealth so I went as requested.I was called in by a GP not a nurse and the GP did not know what I was there for, they eventually fitted me in to see the nurse a little later, they changed my inhalers and it would be sorted for me to collect at Needham Market, so I was told to return in two days, nothing, I went back a week later still nothing, apparently it was still showing as a task, so I phoned Needham market surgery, it was eventually sorted out but communications between surgeries was poor, and patient left in the middle. It is also very hard to access an appointment on their online facility. You phone at 08.30 and you are immediately number 30 in the queue.