Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Needham Market Country Practice


Poor guidance about Ibubrofen

I had a reaction to the RSV lung injection given to over 75's, my arm swelled up over 3 days, it went hot and swollen. I rang up the surgery and told them what had happened and I went down and saw a paramedic at the surgery not a GP who I actually wanted to see, but they did call the GP onsite into the room and confirmed it was an infection. I was prescribed antibiotics then the Paramedic also said take Ibuprofen tablets and also to use Ibuprofen gel which I would have to purchase. On the advice I did purchase the items but my friend who actually works in a pharmacy phoned another pharmacy who confirmed that taking both anti-inflammatory tablets and gel is not advisable. I am very disappointed. This used to be such a good surgery. I have found a lack of consistency and you just cant get to see a GP which I can get cross about.