Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Needham Market Country Practice


Not too bad at the moment

They do ring you back when I've used the call back option. I've used the online option and attached photos when needed but I do prefer a call. Its taken 6 weeks to arrange a blood test and was squeezed in for my most recent one as it was needed for hospital treatment. I used to call a fortnight before I needed one then it went to a month and now its 6 weeks and I still have trouble fitting me in.