Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Needham Market Country Practice


Excellent support provided from the practice

I was greeted by a nurse who had reviewed my notes prior to my appointment and was knowledge of previous medical interventions. I was treated with dignity and respect and given time to discuss concerns and advise going forward. The nurse was knowledgeable and was able to signpost to suitable service for effective support. Above all I felt my conversation and concerns were valued by the nurse