Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Needham Market Country Practice


See different doctors

They are running 1/2 hour behind this morning which is hard when you have anxiety but this doesn't happen all the time. You do see different doctors but it doesn't really impact, however, when you have a learning disability it can make it more difficult. It took 15 minutes to get through this morning on the phone and reception called back saying I could have an appointment.