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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Needham Market Country Practice



Mixed experiences

I had issues when using the nurses as I told each of them that I was allergic to plasters but when they treated my wound they each used plasters. This made the situation worse and I felt ignored. On the other hand my experience with the doctors has been good and even when my own doctor is not available the doctor has been great.

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