Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Needham Market Country Practice


Problems making appointments

Main problem is making appointments, I've made one this morning but its two weeks away. But normally when we ring up, there are no appointments today please ring back tomorrow. This keeps happening. My husband was ill, I couldn't get hold of a doctor. The appointment system needs looking in to. My husband has regular blood tests, the surgery doesn't have anyone to do it any more and he has to do a 40 mile round trip to the hospital. Its very expensive.