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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Needham Market Country Practice



fair

I have had a prescription review noted on my repeat form for the last 3 months but can't get an appointment to get it reviewed. I put the repeat in online each month & it just does get re-issued. I would have thought past the review date this would be flagged to the GP who keeps signing it off. Why put a review date on the form if it is not being implemented?

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